I’ve had a lot of customer service type jobs. I’m good at that, not the sales part, but the actual people part. I don’t even mind the grumpy or angry people. It’s those people who never acknowledge you, never look at you, that bothered me.
Funny, the angry people would just make me feel stubborn and I’d only give them the bare minimum of service or discounts, etc. Most of the other customer service people would cave in and give the angry, shouting people whatever they wanted. That annoys me, to reward someone for acting like a bully.
Some of the worst people would deliberately line up at the youngest cashier’s stand and then start in on her. They had some of those girls in tears. I saved a couple when I could. Usually I couldn’t just abandon people waiting in my line.
Maybe I’m a bully bitch. I did like sorting them out when I got the chance. People I work with are always surprised. I like surprising people now and then.